By accessing, browsing, or purchasing products from brooketrade.shop (“the Site”), you (“Customer”) agree to these Terms & Conditions (“Terms”), our Refund & Return Policy, and Privacy Policy. If you do not agree with these terms, refrain from using the Site or purchasing our products.
1. Product Scope
BROOKE TRADE LLC sells high-quality kitchen essentials, including but not limited to:
- Cookware (non-stick pans, pots, Dutch ovens)
- Kitchen utensils (stainless steel, silicone, wooden tools)
- Baking supplies (silicone mats, mixing bowls, measuring tools)
- Food storage solutions (containers, 保鲜 bags, canisters)
- Cutting boards, kitchen organizers, and culinary accessories
2. Billing & Payment Terms
- Billing Type: All purchases are one-time sales (no recurring subscriptions). Full payment is due at checkout.
- Billing Descriptor: Charges will appear on your payment statement as: brooketrade.shop – Kitchen Essentials.
- Payment Methods: We accept major credit cards (Visa, Mastercard, American Express) and secure online payment platforms. Failed payments will delay order processing until full payment is confirmed.
3. Checkout Requirements
Before completing your order, you must:
- Provide accurate shipping/billing information (we are not liable for delayed, lost, or misdelivered orders due to incorrect details).
- Check the mandatory checkbox confirming:”I have read, understood, and agree to BROOKE TRADE LLC’s Terms & Conditions, Refund & Return Policy, and Privacy Policy.”
4. Order Processing & Fulfillment
- Orders are processed within 2 business days of payment confirmation (excluding weekends, holidays, and high-volume periods).
- We reserve the right to cancel orders if:
- Products are out of stock (you will be notified via email and issued a full refund).
- Payment is fraudulent or unconfirmed.
5. User Responsibilities
- Proper Use: Use kitchen products only for their intended purposes (e.g., cookware for cooking, utensils for food preparation). BROOKE TRADE LLC is not liable for damage or injury caused by misuse.
- Care Instructions: Follow product care labels (e.g., hand-wash only, oven-safe temperature limits) to avoid product damage.
- Inspection: Inspect deliveries immediately upon receipt. Report defective, damaged, or incorrect items within 48 hours of delivery via email.
6. Intellectual Property
- All content on the Site (logos, product images, descriptions, branding, and text) is the exclusive intellectual property of BROOKE TRADE LLC. Reproduction, distribution, modification, or unauthorized use of this content is prohibited.
7. Limitation of Liability
BROOKE TRADE LLC is not liable for:
- Indirect damages (e.g., food spoilage, property damage) resulting from product misuse or improper care.
- Third-party shipping delays or damage (contact the carrier for claims).
- Product wear and tear from normal use.
8. Changes to Terms
We may update these Terms at any time. Revised Terms will be posted on this page with a new effective date—your continued use of the Site constitutes acceptance of the updated terms.
9. Governing Law
These Terms are governed by the laws of Georgia, USA. Disputes will be resolved in Floyd County courts (Rome, GA).